Discussing an Order
If you would like to discuss an order you have placed, or would like to place, please contact us via email as per our "Contact" page
If you wold like to pay for your item by an alternative method (Cheque, Postal Order, MoneyGram, Western Union, etc), please contact us by email as per our "Contact" page to discuss alternatives
Download Items
For download items (Audio, Ebooks, etc) you will be given an immediate Download Link once the online transaction has been completed
However, please be aware that you must have "COOKIES and JAVA" enabled in your browser settings for us to be able give you an immediate Download Link
If your browser is set for "Cookies" or "Java" Disabled, we will not be able to give you an immediate Download Link, and your order will then be manually processed by us, and you will receive a personal email within two working days, which will contain the link to download your item.
If you have any questions, you are most welcome to contact us via email as per our "Contact" page
Please be aware that Downloaded Items are NOT refundable
Physical Items
Typically, we will ship a physical order (CD, Sync Stones, etc), via Royal Mail, within four working days, and you will receive an Email confirming dispatch
Carbon Footprint
Please note that to reduce our Carbon Footprint, CDs and their Printed Labels are only produced after an order has been received
Consequently, this will add a further two to three working days to the item's shipment time
Only CD Labels are printed - printed Case-Inserts have now been discontinued
Delivery Times
Delivery times vary upon your geographical location - we have found that deliveries within the UK take 1-3 working days, Europe 3-5 working days, USA 5-8 working days and the rest of the world, 6-10 working days. If you still haven't received your order by the typical time, please contact us by Email
Payment Security
For your peace of mind, and to maintain total confidentiality, transparency, and security, we only receive payments through an accredited, secure, third party (PayPal). Consequently, we never see any Bank, Card, Transaction, or other personal details
Returns
If your posted item arrives damaged, please contact us immediately by Email
We take all customer queries seriously, and we ensure that your faulty item will be replaced, or, that you are refunded, on the return of the faulty item
Please be aware that Downloaded items are not refundable
Contact Us
If you have any questions regarding your order, please contact us via emal as per our "Contact Page"
Please quote the PayPal Transaction Reference Number in all communications
Thank you
Orders, Shipping, Downloads, and Returns
Campbell M Gold (c) 2010 | Hypnosis, Subliminal, and Empowerment Programs | All Rights Reserved